Operations Intern → Full-Time

About the Role This is not a classic ops internship. We don't want someone who manages operations — we want someone who automates them away. You'll report directly to a founder and own real parts of the business from day one: no slide decks, no shadow work, no coffee runs. If something is broken, you fix it. If something is manual, you kill it. This is a 3–6 month paid internship with a clear path to convert into a full-time Operations role for the right person. We're a pre-seed healthtech startup building a personalized preventive health platform — biomarker testing, clinician-reviewed insights, and concierge support for members across Europe. What You'll Do Own the customer experience end-to-end: onboarding, blood draw scheduling, results delivery, and retention

Coordinate multi-stakeholder partnerships across Europe — lab partners, phlebotomy clinics, and supplement manufacturers

Build and maintain internal ops tooling and automation workflows using n8n, Make, Zapier, Notion, Linear, and Airtable

Write Python scripts to eliminate repetitive manual work

Design and scale operational playbooks so we can grow to 10× the customers without 10× the headcount

Identify process gaps and drive fixes independently, with speed and low overhead

What We're Looking For

Hard requirements (dealbreakers)

Native German proficiency — you will communicate daily with German clinics, partners, and customers

Fluent English (written and spoken)

Eligible to work in Germany; visa sponsorship is not available

Able to work on-site in Berlin, Monday–Friday (in-person presence required)

Required skills & experience

0–2 years of experience in operations, logistics, or a related field

Pursuing or recently graduated from a rigorous program (engineering, business, life sciences, or computer science)

Hands-on experience with workflow automation tools (n8n, Zapier, Make) and Python scripting

Experience building internal tooling with Notion, Linear, and/or Airtable

Experience coordinating complex, multi-party partnerships — ideally across European markets

Proven track record of owning customer experience end-to-end

Owner mindset: fast execution, comfort with ambiguity, and a bias toward action

Genuine enthusiasm for preventive health and longevity

Compensation & Benefits Salary: €30,000–€36,000 annually (internship rate; full-time compensation reviewed upon conversion)

Internship duration: 3–6 months with a defined full-time conversion path

Direct exposure to founding-team decision-making and real ownership from day one

Location Berlin, Germany — fully on-site, Monday through Friday

Remote work is not available for this role

Visa sponsorship is not provided

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